design fiction
Anticipating User Needs: Insights from Design Fiction on Conversational Agents for Computational Thinking
Penney, Jacob, Pimentel, João Felipe, Steinmacher, Igor, Gerosa, Marco A.
Computational thinking, and by extension, computer programming, is notoriously challenging to learn. Conversational agents and generative artificial intelligence (genAI) have the potential to facilitate this learning process by offering personalized guidance, interactive learning experiences, and code generation. However, current genAI-based chatbots focus on professional developers and may not adequately consider educational needs. Involving educators in conceiving educational tools is critical for ensuring usefulness and usability. We enlisted \numParticipants{} instructors to engage in design fiction sessions in which we elicited abilities such a conversational agent supported by genAI should display. Participants envisioned a conversational agent that guides students stepwise through exercises, tuning its method of guidance with an awareness of the educational background, skills and deficits, and learning preferences. The insights obtained in this paper can guide future implementations of tutoring conversational agents oriented toward teaching computational thinking and computer programming.
Heteromated Decision-Making: Integrating Socially Assistive Robots in Care Relationships
Paluch, Richard, Aal, Tanja, Cerna, Katerina, Randall, Dave, Müller, Claudia
Technological development continues to advance, with consequences for the use of robots in health care. For this reason, this workshop contribution aims at consideration of how socially assistive robots can be integrated into care and what tasks they can take on. This also touches on the degree of autonomy of these robots and the balance of decision support and decision making in different situations. We want to show that decision making by robots is mediated by the balance between autonomy and safety. Our results are based on Design Fiction and Zine-Making workshops we conducted with scientific experts. Ultimately, we show that robots' actions take place in social groups. A robot does not typically decide alone, but its decision-making is embedded in group processes. The concept of heteromation, which describes the interconnection of human and machine actions, offers fruitful possibilities for exploring how robots can be integrated into caring relationships.
Enabling Value Sensitive AI Systems through Participatory Design Fictions
Liao, Q. Vera, Muller, Michael
Two general routes have been followed to develop artificial agents that are sensitive to human values---a top-down approach to encode values into the agents, and a bottom-up approach to learn from human actions, whether from real-world interactions or stories. Although both approaches have made exciting scientific progress, they may face challenges when applied to the current development practices of AI systems, which require the under-standing of the specific domains and specific stakeholders involved. In this work, we bring together perspectives from the human-computer interaction (HCI) community, where designing technologies sensitive to user values has been a longstanding focus. We highlight several well-established areas focusing on developing empirical methods for inquiring user values. Based on these methods, we propose participatory design fictions to study user values involved in AI systems and present preliminary results from a case study. With this paper, we invite the consideration of user-centered value inquiry and value learning.